About Heat Beads®
Australians have been cooking with Heat Beads® BBQ Briquettes since the early 1970s. While the design of the packet has changed several times over the years, the instantly recognisable wheel logo representing our quality product remains an integral part of our brand story.
Originally owned by Willow Ware, Australian Char purchased the iconic brand in April 1988. The Heat Beads® brand is proudly Australian owned and operated.
Australian Char is the leading manufacturer of high-quality solid barbecue fuel in Australia. The Heat Beads® brand is rapidly growing overseas, too, where it’s achieving almost cult status in places such as Middle East, Scandinavia, Greece, New Zealand and England.
We are a business with a great brand and a quality product, but without a doubt it’s our people who make it happen.
All our staff contribute in unique ways to deliver you the best BBQ briquettes in the world. From those who answer our phones, check production as it comes off the line, load the trucks and speak to our customers to those who support the business with essential administrative functions.
Our people’s commitment is at the heart of our company. In fact, we believe this commitment is reflected in every single bag of Heat Beads® BBQ briquettes we make and every great BBQ experience you have.
We hope you enjoy and use the information on this website. Through recipes, tips and news, it’s our way of sharing our passion for BBQing with you.
We conduct ourselves in accordance with our core values, which we will not compromise.
Respect for Our People
We treat each other as we would expect to be treated; we value the skills, strengths and different perspectives that each one of us brings.
We practice the Basic Principles in all of our interactions. We look for opportunities to make things better for each other and make what we do enjoyable and fun.
Honesty and Integrity
We recognise ethical and legal obligations that go beyond a mere compliance with the law. We take personal responsibility for our actions and honour our commitments.
We treat each other fairly and have confidence in each other’s abilities and intentions. We believe that people work best when there is a foundation of honesty, openness and trust and we work towards creating this in all that we do.
A Safe Work Environment
We place the safety of ourselves, our colleagues and visitors above all else and are conscious of our own role in this; safety is paramount.
No job is so urgent or important that we cannot take time to do it safely and we promote the health and well-being of Auschar’s people.
Growth and Innovation
We continually look for new and better ways of doing things and develop our people to make this happen.
We have an outward, global focus and are open-minded to new possibilities and ideas without putting up barriers or penalising honest mistakes.
Consistency of Products and Services
We recognise that in a global and competitive marketplace, it is the quality of our services and the consistency of our products that sets us apart.
We are brand driven, with each of us ensuring our products and services are not compromised in meeting our customers’ needs.
Efficient Use of Resources
We will act like owners, treating the company assets as our own and behaving with Auschar’s long-term success in mind.
We maximise the use of our people and resources and accept personal accountability in meeting our business needs, and will improve our systems and help others improve their effectiveness.
Did you know…
The Heat Beads® brand is rapidly growing overseas, where it has achieved almost cult status. We export to the Middle East, Scandinavia, Greece, New Zealand and England.
We Support Recycling
We are a proud signatory of the Australian Packaging Covenant (APC), a unique initiative between government, industry and community groups, set up to divert packaging waste from landfill.
By signing the Covenant we commit to finding improved environmental outcomes for packaging.
The initiatives we undertake include using recyclable materials for 96 percent of our packaging needs and reducing the net weight of packaging and waste.
Rainwater and raw water used in the carbonisation process at our char plant site are recycled.
Apart from some heat that cannot be economically captured, there is minimal waste from this part of the production process.