For sales and stockists:

Principal Address:
3 Cojo Place
Dandenong South
Victoria 3175
Australia

heatbeadssales@auschar.com.au
Phone: +61 3 9706 6330 Freecall: 1800 333 283
Fax: +61 3 9706 6176

Postal Address:
PO Box 4334
Dandenong South
Victoria 3164
Australia

Do you have a product that hasn’t performed the way you expected?

We’re committed to ensuring you enjoy char grill barbecuing as much as we do.

Check out our BBQ lighting tips then if you’re still having difficulties, feel free to email or call us via our contact details above.

Alternatively, if your issue is just in relation to Heat Beads® BBQ Briquettes, fill in this form.